What makes AVM different to other distributors? They truly offer a personal service and bend over backwards to help their customers.
A recent dilemma with a customer demanding a new projector for one that they believed to be faulty, although our testing showed no fault, was resolved by AVM. They not only persuaded the manufacturer to agree to provide a replacement at half price, but absorbed the other half of the cost themselves. This meant we could replace our customer’s projector, keeping them happy, without losing out financially.
I think it is safe to say that the support that we have had from AVM and their technical team is second to none.
Let me say thanks again for your amazing customer service in coming over to help me out - solved my nightmare here so I’m very grateful. I was discussing it with colleagues and they were blown away by the level of customer service so thank you again.
"We choose to work with AVM because they give us exceptionally high levels of support and work as a true partner with us."
"My direct contact is always helpful and willing to help, no matter if I call him regarding a customer service issue or a purchasing matter."
"AVM look after us very well and we are happy dealing with them."
"A very good service is provided by AVM."
"AVM has a good range of products from leading manufacturers and are one of the best and most reliable suppliers that we deal with."
"Our AVM account manager does a cracking job."